Services available:
Microsoft Teams- unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration.
WebEx- enterprise solution for video conferencing, online meetings, screen share, and webinars.
What kind of support can I receive regarding these services?
Microsoft Teams
- tutorials
- test runs
- set-up recommendations
- video equipment support
WebEx
- tutorials
- test runs
- set-up recommendations
- video equipment support
Basic Trouble shooting?
- Review KB articles provided by IS
- Restart and update computer
- Plug USB video equipment into a different port
- Verify internet connection and switch browsers
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